Privacy Policy lepak7
At lepak7, your privacy is not just a legal obligation — it is a responsibility we take seriously. This document explains clearly how your personal information is collected, used, protected and managed when you use our platform.
Protecting Your Data Is Our Priority
Six core principles that shape how lepak7 handles the personal information of every member.
SSL Encryption Security
All data transmitted between your device and lepak7 servers is protected with 256-bit SSL encryption technology — the industry standard that ensures your sensitive information cannot be accessed by outside parties.
Secure Identity Verification
Our account verification process uses strict layers of checks to ensure that only the legitimate account owner can access and manage their information, including the withdrawal process.
No Third-Party Data Sales
lepak7 does not sell, rent or disclose your personal information to any third party for marketing purposes without your clear and explicit consent.
Responsible Data Storage
Account information, transaction records and game activity data are stored on secure servers with restricted access controls. Data that is no longer needed is deleted according to the set retention period.
Privacy Controls in Your Hands
As a lepak7 member, you have the right to access, amend and request deletion of your personal information. Contact our customer support team to submit any data-related requests.
24/7 Privacy Support
Our customer support team is available 24/7 via live chat and email in Bahasa Melayu and English to answer any questions about your privacy and data protection.
This Privacy Policy governs the handling of personal information by lepak7 ("we", "platform") in the context of the online casino and sports betting services we provide. By registering an account or continuing to use the lepak7 platform, you are considered to have read, understood and agreed to the terms stated in this Privacy Policy. If you do not agree with any part of this document, you are advised not to use our services.
1. Definitions and Scope
In the context of this Privacy Policy, "personal information" refers to any data that can identify you directly or indirectly as an individual — including your full name, identity card number (MyKad), email address, mobile phone number, financial information and device IP address.
This Policy applies to all users who interact with the lepak7 website at the domain lepak7.one, the mobile application (where applicable), and any written or electronic communications that take place between you and lepak7.
lepak7 operates under international licensing and complies with relevant data protection standards. This Privacy Policy describes the information protection practices we apply at the platform level.
2. Information Collected
lepak7 collects various categories of information to enable us to provide services that are safe, complete and responsible. This information is divided into two main categories:
a) Information You Provide Directly:
- Full name and MyKad details or valid identity document during account registration
- Active email address and mobile phone number
- E-wallet account information (Touch 'n Go eWallet, Boost, ShopeePay) or FPX banking account information submitted for deposit and withdrawal purposes
- Crypto wallet address (USDT, BTC, ETH) if you choose a crypto payment method
- Information submitted when contacting our customer service via live chat or email
b) Information Collected Automatically:
- IP address, device type and operating system used
- Browser data including browser type and language settings
- Game session records, betting data and transaction history on the platform
- Website usage data via cookies and similar tracking technologies
3. Use of Personal Information
Every piece of information we collect has a clear and legitimate purpose. lepak7 uses your personal information for the following purposes:
- Identity and age verification: Ensuring that every member using our platform is aged 21 and above, in line with responsible gambling requirements
- Account management: Creating, maintaining and protecting your account on the lepak7 platform
- Transaction processing: Processing deposits and withdrawals through your chosen payment method, including DuitNow, FPX, e-wallet and crypto
- Service communications: Sending important notifications relating to your account, security and updates to the terms of service
- Fraud prevention: Detecting and preventing suspicious activity, identity fraud and unauthorised use of the platform
- Regulatory compliance: Meeting licensing obligations and reporting requirements under the international licensing that governs lepak7 operations
- Service improvement: Analysing aggregate platform usage patterns to improve the user experience
lepak7 does not use your personal information for purposes unrelated to our services without obtaining your consent first.
4. Cookies and Tracking Technologies
The lepak7 platform uses cookies — small text files stored in your browser — to improve the user experience and allow certain features to function correctly. There are several types of cookies we use:
- Session cookies: Used to maintain your login session while you are active on the platform
- Preference cookies: Store your language settings and display preferences so they are retained during future visits
- Analytics cookies: Collect usage data anonymously to help us understand how the platform is used and identify areas for improvement
- Security cookies: Help us identify unauthorised access attempts and protect your account
You can manage or disable cookies through your browser settings at any time. However, some features of the lepak7 platform may not function fully if cookies are disabled.
5. Disclosure to Third Parties
lepak7 does not sell or commercialise your personal information to outside parties. However, there are limited circumstances where we need to share information with trusted third parties:
- Payment providers: Service providers such as FPX gateways, e-wallet platforms and crypto processors that help carry out deposit and withdrawal transactions securely
- Technology service providers: Companies that supply server infrastructure, cybersecurity services and platform analytics tools
- Regulatory bodies: Licensing authorities and law enforcement if we are required to do so under the force of law or a court order
Every third party involved in lepak7 operations is bound by strict data confidentiality agreements and is only permitted to use your information for the specified purposes.
6. Data Security
We implement various technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or accidental disclosure. Among the protective measures we apply:
- 256-bit SSL encryption for all data transmission between your device and our servers
- Role-based access control that ensures only authorised personnel can access sensitive data
- Regular security audits and penetration testing by independent parties
- An intrusion detection system that operates continuously
- Encrypted data backups and tested disaster recovery procedures
Although we make every effort to protect your data, no system can guarantee absolute security. Should any data breach occur that affects your information, we will notify you in accordance with applicable legal requirements.
7. Your Rights as a User
As a lepak7 member, you have certain rights regarding your personal information:
- Right of access: You have the right to request a copy of the personal information we hold relating to your account
- Right of rectification: If any information we hold is inaccurate or out of date, you have the right to request that we update it
- Right of erasure: In certain circumstances, you may request that we delete your personal information, subject to legal obligations that may require us to retain certain records
- Right to restriction of processing: You may request that we limit how we process your information in certain circumstances
- Right to object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing
To submit any request relating to your privacy rights, please contact the lepak7 customer support team via 24/7 live chat or by email at [email protected]. We will endeavour to process your request within a reasonable period.
8. Data Storage and Deletion
lepak7 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. The retention period is also determined by legal requirements and licensing regulations that govern our operations.
Financial transaction records, including deposit and withdrawal history, are retained for the period set by international licensing requirements. This data may be required for audit purposes, fraud investigations or legal compliance.
When your account is closed or at the end of the specified retention period, your personal information will be securely deleted or anonymised from our systems, unless we are required to retain it by law.
9. Privacy and Child Protection
lepak7 services are for individuals aged 21 and above only. Our platform is not directed at minors and we do not knowingly collect personal information from individuals under the age of 21.
Every account registration process at lepak7 requires age verification through a valid identity document. If we find that personal information of an individual under the age of 21 has been collected, we will take immediate steps to delete that information and close the account in question.
Parents or guardians concerned about minors using gambling platforms are advised to visit our Responsible Gambling page for more information on the control tools available.
10. Amendments to the Privacy Policy
lepak7 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data protection practices, legal requirements, or developments in the services we offer.
Any material amendments will be communicated to you via email notification to the address registered with your account, or through a prominent notice on the lepak7 website. The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
Continued use of the lepak7 platform after the effective date of any amendments will be considered as acceptance of the amended terms. You are advised to review this page periodically.
11. Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, the lepak7 team is ready to assist you.
- Live Chat: Available 24 hours a day, 7 days a week directly through the lepak7 platform
- Email: [email protected]
- Service language: Malay and English
Our support team will make every effort to respond to each privacy-related query thoroughly and within a reasonable time. For formal data rights requests, please include your account number and identity verification details in any correspondence.
Join lepak7 with Full Confidence
Your personal information is protected at every step. Register a lepak7 account today and enjoy a safe gaming experience with a welcome bonus of up to RM888.